All videos have been recorded in Full High Definition (HD), and to get the most benefit we recommend you view in Full HD. In addition, we automatically adjust the resolution to optimise the video to match the speed of your internet connection.
How to change your video resolution to Full HD
If you notice your video looking “fuzzy” or pixelated, chances are the video resolution is set to low. It is easy to change it to the highest possible resolution (taking the speed of your internet connection into consideration). All you need to do is the following steps:
1. As you are viewing the video click on the 'gear icon' at the bottom right side of your screen
2. Then click on the resolution that is showing
- You will then see the full range of resolutions that are available to you to view the video
- Click on the 1080p to view in Full HD, or whatever the highest available level for your internet connection